FREQUENTLY ASKED QUESTIONS

Answers You’re Looking For

Have a question? Want to know a bit more about our services, our business, or brands we’re certified to work with? For your convenience, we’ve compiled a list of some of the most popular questions we’ve received from customers, accompanied by our thorough answers.

WHICH PAYMENT METHODS DO YOU ACCEPT?

I accept both cash and bank transfer on collection of your bike so that you can make sure you are happy with my work before handing over any money.

WHERE DO YOU SOURCE REPLACEMENT PARTS?

First, I will always call you before changing any major parts to make sure you are happy with a me making the purchase - I will buy the parts and fit them and you can pay me after. I am also happy to fit parts if you bring them in. All the parts I buy will come from sites such as Wiggle or Merlin Cycles.

HOW LONG DOES YOUR REPAIR SERVICE TAKE?

This can depend; simple cleaning services will usually take around 1 hour but a custom service can involve anywhere from 1 to 10 hours depending on the size of the job and how many parts need fitting/ fixing.

Where are you based?